FREQUENTLY ASKED QUESTIONS

How do I get my tickets?


  • Save paper and order on our website

  • Purchase tickets at the Shawano High School Office

  • Purchase tickets at Charlie's County Market




Where are the box offices?


The Box Office will be at the event venue. It will open one hour prior to the performance start time.

At the Box Office you can buy tickets to Shazz events. Please note that ticket prices increase one hour prior to performances, and day-of tickets are only available if space permits.




Where can I find information about performances?


Detailed information about all Shazz performances, venues and guest artists can be found on our website.




Are there assigned or reserved seats?

For the Shazz Finale Concert, seating is "first come, first seated."

Exceptions include:

  • Attending schools and students have reserved/assigned seating

  • Handicap areas are reserved for those who may need them




Can I save seats?

No, we ask that ticket holders respect our “no saved seating” policy. Please refrain from saving more than one seat for a friend or companion.

If we find that you have saved more than 2-3 seats, we will ask you to move your belongings and free the seats for other guests.




Can I purchase tickets at the door?

For the Finale Concert, yes. However, with limited seating for each performance, shows might sell out. The box office is open one hour before show time at the event venue.




Can I get a refund for my ticket order?

Finale Concert tickets are refundable up to 100% until March 3, 2018.




Can I take photos or videos?

Yes! However, there is no flash photography permitted at any Shazz performance.




Where do I park?

Please see the event venues page for detailed information on parking.




How can I get involved with Shazz?

There are many ways to get involved and show your support!

If you’re interested in volunteering at our performances, check out the Volunteers page.

If you’d like to show your support by donating money towards our program, please visit our donate page.




Can I bring food/drinks into the venue?

Concessions are available during the day at Shazz. Food and drinks are not permitted inside the performance areas or during the Finale Concert.





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